Customer Reviews
Trusted by thousands of Malaysians
Real reviews from real customers who have experienced our service
Total Reviews
Average Rating
Would Recommend
Repeat Customers
Rating Distribution
Ahmad bin Hassan
Lightning Fast Approval!
RM 50,000
I needed funds urgently for my wedding and Mudah Credit came through in just 2 hours! The whole process was online, no need to visit any office. The interest rate was competitive at 7.5% and the customer service team was very helpful in answering all my questions. I compared with 3 other lenders and Mudah Credit offered the best terms. Highly recommend to anyone looking for quick, reliable personal loans!
Pros
- •Fast approval
- •Competitive rates
- •Excellent customer service
- •Fully online process
Cons
- •Processing fee could be lower
Siti Nurhaliza
Saved Me From Debt Nightmare
RM 80,000
I was drowning in credit card debt from 5 different banks, paying almost RM 2,500 monthly with sky-high interest rates. Mudah Credit helped me consolidate everything into one affordable payment of RM 1,600. I'm now saving RM 900 every month and will be debt-free in 5 years instead of 8+. The financial advisor took time to explain everything clearly and helped me create a budget plan. This is life-changing!
Pros
- •Life-changing debt relief
- •Professional financial advice
- •Significant monthly savings
- •Clear terms
Cons
- •Wish I found them earlier!
Lee Wei Ming
Self-Employed Friendly!
RM 120,000
As a self-employed business owner, I've been rejected by traditional banks multiple times. Mudah Credit actually took time to review my business financials and tax returns properly. They approved my home renovation loan within 4 hours! The renovation increased my home value by 30% and my family is so happy with the improved living space. Thank you for understanding self-employed individuals!
Pros
- •Accepts self-employed
- •Fair assessment process
- •Reasonable documentation requirements
- •Competitive rates for self-employed
Cons
- •Required 2 years of tax returns
Farah Abdullah
Saved My Father's Life
RM 25,000
My father needed urgent surgery and insurance only covered part of it. I applied at 9am and got approval by 10am, funds in my account by 2pm same day. The emergency loan process is truly emergency-speed! The staff was compassionate and understanding during my stressful time. I cannot thank Mudah Credit enough for helping my family in our time of need. Forever grateful!
Pros
- •Super fast emergency approval
- •Same-day fund disbursement
- •Compassionate staff
- •Easy application
Cons
- •None - they were perfect!
Raj Kumar
MBA Dreams Came True
RM 60,000
I got accepted into a top MBA program but didn't have the funds. Mudah Credit approved my education loan with very reasonable terms - 6% interest rate for 5 years. They understood the investment value of education. The application process was straightforward, and I appreciated the clear breakdown of all costs and repayment schedule. Now I'm in my dream program thanks to them!
Pros
- •Low rate for education
- •Clear terms and breakdown
- •Fast processing
- •Flexible repayment options
Cons
- •Had to provide admission letter
Nurul Izzah
Transparent and Trustworthy
RM 35,000
What I loved most was the transparency. No hidden fees, no surprise charges, everything was clearly stated upfront. The loan agreement was in simple language I could understand. The online portal makes it easy to track my payments and remaining balance. Excellent experience from start to finish. This is how all lenders should operate!
Pros
- •Complete transparency
- •No hidden fees
- •User-friendly portal
- •Clear communication
Cons
- •Portal could have mobile app
David Tan
Great Service, Minor Issue
RM 40,000
Overall excellent experience. Approval was fast (3 hours), rates were competitive (7.8%), and customer service was helpful. I did have a small issue with document upload initially - the file size limit was too small for my bank statements. But customer service quickly guided me through compressing the files. After that, smooth sailing. Would definitely recommend!
Pros
- •Fast approval
- •Competitive rates
- •Responsive customer service
- •Easy process
Cons
- •Document upload file size limits
- •Website could be faster
Amirah Bt. Aziz
Helped My Business Grow
RM 45,000
I needed capital to expand my online business and Mudah Credit provided it quickly. Unlike banks that took weeks just to review my application, Mudah Credit understood my business model and approved within a day. The additional capital helped me increase inventory and sales grew by 40% in 3 months! Repaying comfortably from the increased profits. Thank you for believing in small businesses!
Pros
- •Understands SME needs
- •Quick approval for business loans
- •Reasonable requirements
- •Professional service
Cons
- •Interest rate slightly higher than consumer loans
Muhammad Hafiz
Best Rates After Shopping Around
RM 55,000
I spent 2 weeks comparing 8 different lenders. Mudah Credit offered the best combination of interest rate (6.9%), processing fees (only 0.5%), and customer service quality. Some lenders had slightly lower rates but charged 2-3% processing fees which made them more expensive overall. The team here really worked to get me the best deal. Professional and customer-focused!
Pros
- •Competitive overall pricing
- •Low processing fees
- •Professional team
- •Value for money
Cons
- •Approval took 4 hours (still fast though!)
Jasmine Wong
Professional Financial Guidance
RM 65,000
What sets Mudah Credit apart is their financial advisory service. They didn't just give me a loan - they helped me understand my debt situation, created a repayment plan, and even gave tips on budgeting. The advisor spent 45 minutes with me explaining everything. I felt valued as a customer, not just a loan number. This level of care is rare these days!
Pros
- •Excellent financial advisory
- •Personal attention
- •Educational approach
- •Long-term thinking
Cons
- •None that I can think of
Mohd Rizal
Smooth Process, Great Support
RM 48,000
Applied on Saturday afternoon and was worried about delays over the weekend. To my surprise, I got a call on Sunday morning from their team confirming my application. Approved by Monday morning! The whole process was seamless. The customer service team was available on WhatsApp which made communication super convenient. Very impressed with the weekend support!
Pros
- •Weekend support available
- •WhatsApp customer service
- •Fast processing
- •Professional team
Cons
- •Weekend approvals might take slightly longer
Priya Devi
Good Experience Overall
RM 30,000
Very satisfied with Mudah Credit. The application was straightforward, approval came in 3 hours, and the interest rate of 7.2% was fair. I deducted one star because the initial offer was 8.5% and I had to negotiate to get 7.2%. But I appreciate that they were willing to negotiate and work with me. The customer service rep was patient and professional throughout.
Pros
- •Willing to negotiate rates
- •Professional service
- •Fast approval
- •Clear process
Cons
- •Initial offer could be more competitive
- •Some back-and-forth needed
Chong Wei Lun
Supported My Restaurant Dream
RM 70,000
I wanted to open a second restaurant branch but banks said my existing debt was too high. Mudah Credit looked at my overall business performance and cash flow, and approved the loan! They understood that my existing debt was being serviced comfortably from profits. Six months later, the new branch is profitable and I'm on track to pay off the loan ahead of schedule. Thank you for seeing the bigger picture!
Pros
- •Holistic assessment
- •Understands business realities
- •Reasonable terms
- •Supportive approach
Cons
- •Required detailed business financials
Hanis Sofea
Perfect for Freelancers!
RM 28,000
As a freelancer with inconsistent monthly income, I was nervous about applying. But Mudah Credit was very understanding. They accepted my average income over 6 months and approved my application. The rate was 8.2% which is fair for a freelancer. I appreciate that they don't discriminate against non-traditional employment. Finally, a lender that understands the gig economy!
Pros
- •Accepts freelancers
- •Flexible income assessment
- •Understanding of gig economy
- •Fair rates
Cons
- •Required 6 months bank statements instead of 3
Kumar s/o Rajan
Exceeded My Expectations
RM 52,000
I had moderate credit score (680) due to one late payment 2 years ago and was expecting rejections. Mudah Credit not only approved my loan but gave me a reasonable rate of 8.9%. They explained that they look at recent payment history more than old issues. This fair approach gave me a second chance. I've been paying on time for 3 months now and they even offered to review my rate after 6 months of good payment. Customer-centric company!
Pros
- •Fair credit assessment
- •Second chance for past mistakes
- •Rate review program
- •Understanding approach
Cons
- •Initial rate higher than perfect credit customers
Nur Ain
First Loan Experience - Excellent!
RM 38,000
This was my first ever loan and I was quite nervous. The customer service team was incredibly patient, explaining every step and answering my many questions. They helped me understand APR, processing fees, and how the repayment schedule works. I never felt rushed or pressured. The educational approach made me feel confident about my decision. Great first experience with loans!
Pros
- •Patient with first-time borrowers
- •Educational approach
- •No pressure tactics
- •Clear explanations
Cons
- •None - perfect for beginners!
Azman Ibrahim
Good Service with Room for Improvement
RM 42,000
Overall positive experience. Approval was quick (2.5 hours), rate was good (7.6%), and disbursement was prompt. The only issue was some confusion about the required documents - first they said I needed only 3 months payslips, then asked for 6 months. After providing 6 months, everything went smoothly. Better initial communication would make it perfect. Still recommend though!
Pros
- •Fast approval
- •Good rates
- •Prompt disbursement
- •Professional team
Cons
- •Initial document requirements could be clearer
- •Some back-and-forth on documentation
Mei Ling Tan
Best Customer Service Ever!
RM 33,000
The customer service representative, Sarah, went above and beyond to help me. I had questions about choosing between 3-year and 5-year tenure, and she created a detailed comparison for me showing total interest paid for each option. This helped me make an informed decision. Even after approval, she followed up to ensure disbursement went smoothly. This level of care is exceptional!
Pros
- •Exceptional customer service
- •Personalized guidance
- •Follow-up support
- •Genuinely helpful
Cons
- •None - Sarah is amazing!
Vikram Singh
Ironic But True - Better Than My Own Bank!
RM 72,000
I work for a major bank but when I needed debt consolidation, my own bank's process was too slow and bureaucratic. Mudah Credit approved my application in 3 hours with better terms! The irony is not lost on me. As someone who works in banking, I can appreciate their efficient process, fair pricing, and excellent use of technology. They're doing it right!
Pros
- •More efficient than traditional banks
- •Better terms
- •Modern technology
- •Customer-focused
Cons
- •Makes my own bank look bad! (joke)
Zainab Hassan
Trustworthy and Reliable
RM 45,000
At my age (55), I was concerned about getting loan approval. Mudah Credit didn't discriminate based on age and approved my loan with a fair rate of 7.8%. The process was dignified and respectful. I also appreciated that they explained the insurance options clearly without being pushy. A trustworthy company that treats customers with respect regardless of age. Will recommend to my colleagues!
Pros
- •No age discrimination
- •Respectful process
- •Clear insurance options
- •Fair terms for older applicants
Cons
- •Tenure limited to match retirement age (which is fair)